1. Information We Collect

Hero Reviews may collect information you voluntarily provide, including your name, email address, phone number, business information, and account details when creating or managing your account.

2. QR Code & Review Page Usage

When customers scan a QR code generated through Hero Reviews, we may collect basic usage information such as page visits, device type, browser type, and interaction data to improve our services and analytics.

3. AI-Assisted Review Suggestions

Hero Reviews provides AI-assisted review suggestions to help customers draft feedback more easily. Customers remain fully responsible for reviewing, editing, and submitting any content they choose to publish.

4. Cookies

Our website may use cookies and similar technologies to improve user experience, analyze website performance, and provide essential website functionality.

5. How We Use Information

• Provide and maintain our services
• Generate QR review pages
• Improve platform performance
• Provide customer support
• Analyze usage trends and website traffic
• Communicate service updates

6. Data Security

We implement reasonable security measures designed to protect personal and business information from unauthorized access, disclosure, or misuse.

7. Data Retention

We retain information only for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.

8. Third-Party Services

Hero Reviews may integrate with third-party services including payment processors, analytics providers, and review platforms. These services operate under their own privacy policies.

9. Your Rights

You may request access, correction, or deletion of your personal information by contacting us using the details provided below.

10. Children's Privacy

Hero Reviews is not intended for children under the age of 13 and does not knowingly collect personal information from children.

11. Changes To This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated revision date.